Travel insurance will pay for flight delays or cancellations, but conditions apply.

The aviation sector was amongst the worst affected by the global Microsoft software outage, with multiple airlines, including domestic ones such as IndiGo, Vistara, Akasa and SpiceJet, being affected as check-in systems were adversely affected.

While some resorted to manual check-ins, the damage was much larger. Hundreds of flights were cancelled or delayed in India, across airlines.

Claims payable under travel insurance.

If you have a travel insurance policy, you can file a compensation claim. “Major tech disruption of cloud services by a major IT corporation has caused widespread flight delays and cancellations, both domestically and internationally. Any delays or cancellations of scheduled flights by the airlines will get covered under travel insurance,” says Vivek Chaturvedi, Chief Marketing Officer and Head of Direct Sales, Go Digit General Insurance.

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